WEBSITE DESIGINING
WEB DEVELOPMENT
DIGITAL MARKETING
Domain Registration
Logo Designing
Brochure Designing
Business Card & Stationery
Social Media Graphic Designing
Banner Designing
Photoshop Editing
IOS App Development
Location: Naraina Industrial Area, Delhi
Email: info@digitalbharattrade.com
This Refund & Cancellation Policy outlines the terms under which Digital Bharat Trade Solution (“we,” “our,” or “us”) handles refund and cancellation requests related to digital marketing services, website development, and other related solutions offered by our company.
By purchasing or subscribing to our services, you acknowledge and agree to this policy.
Digital Bharat Trade Solution provides customized digital services such as:
Search Engine Optimization (SEO)
Google Ads & Meta Ads Campaign Management
Website Design & Development
Complete Digital Marketing Solutions
Since these services involve manual effort, time investment, and intellectual input, refunds are handled differently from physical goods purchases.
Clients are required to pay either full advance or 50–70% of the project cost upfront, as per the mutually agreed quotation or proposal.
The remaining balance must be cleared before the final delivery or hosting of the website/project.
Any delay in final payment may result in temporary suspension of services until the dues are cleared.
Cancellations must be requested within 24 hours of making the initial payment.
Once the project has been initiated, including strategy planning, keyword research, design work, or coding, cancellation will not be accepted.
For subscription-based services (like SEO, Ads Management, or Maintenance), cancellation will take effect from the next billing cycle. No mid-cycle cancellations will be processed.
Due to the nature of digital marketing and web development services, refunds are strictly limited as follows:
Applicable only if the project has not been started or no work has been initiated on our end after receiving the payment.
May be considered if work has started but not yet reached 50% completion, subject to management approval and proof of valid reasons.
Refunds will not be issued in the following cases:
Once project execution, strategy creation, or ad setup has begun.
If delay or dissatisfaction is caused due to client-side issues such as lack of content, approvals, or communication.
For SEO or marketing services where results vary due to algorithm changes or third-party factors beyond our control.
If the project is completed and the client has received access, hosting, or final files.
Website hosting services (if provided by us) are complimentary or charged as per package and are non-refundable once activated.
In case the client decides to discontinue services, Digital Bharat Trade Solution will not share source code, CMS, or server credentials, as stated in the Terms & Conditions.
Clients are entitled to receive only HTML/CSS/JS design files and website content upon full payment completion.
Renewal charges for domains, hosting, SEO, Ads Management, or Maintenance must be paid in advance to continue services.
Failure to renew on time may lead to suspension or permanent data loss, for which we are not responsible.
Renewed services are non-refundable once activated or renewed.
If there are project delays due to internal technical issues from our side, we may offer:
Extended support or service credit (instead of refund), based on mutual discussion.
However, no monetary refund will be processed once the work is initiated.
In the event of any dispute regarding payment, refund, or cancellation, the matter will be handled under:
Governing Law: Indian Law
Jurisdiction: Courts of Delhi, India
Both parties agree to resolve disputes amicably before initiating legal action.
Digital Bharat Trade Solution reserves the right to modify, update, or change this Refund & Cancellation Policy at any time without prior notice.
All updates will be reflected on this page with a revised “Last Updated” date.
For refund, cancellation, or billing-related queries, please contact:
info@digitalbharattrade.com